Privacy Policy - CuppaWins

At CuppaWins Casino, we prioritize the protection and confidentiality of your personal information. This Privacy Policy outlines how we collect, process, and safeguard the data you provide while engaging with our gaming platform. Our commitment is to maintain transparency regarding our data practices in full compliance with the General Data Protection Regulation (GDPR) and other applicable international data protection standards. By using our services, you consent to the practices described herein, ensuring a secure and enjoyable environment for all our players.

Data Collection Practices

To provide you with a seamless gaming experience, CuppaWins Casino collects various types of information when you interact with our website. This includes:

• Personal Identifiable Information (PII): Including your name, email address, physical address, date of birth, and telephone number, provided during registration.
• Technical Data: Information regarding your IP address, browser type, device details, and operating system collected automatically through cookies and similar technologies.
• Financial Data: Transaction history and payment details required for processing deposits and withdrawals in accordance with regulatory financial requirements.
• Verification Data: Documents provided during our KYC (Know Your Customer) process, such as government-issued IDs or utility bills, to confirm your identity and legal eligibility to participate in online gambling.

Usage of Personal Information

The information collected by CuppaWins Casino is utilized strictly for legitimate business purposes, which include:

1. Managing your account and providing access to our gaming services.
2. Processing financial transactions securely.
3. Complying with legal obligations, such as anti-money laundering (AML) and anti-fraud regulations.
4. Enhancing user experience through personalized content and technical improvements.
5. Providing customer support and responding to inquiries.

Data Protection and Security Measures

CuppaWins Casino employs state-of-the-art encryption protocols to ensure that your data remains private. We implement robust firewalls, secure server architecture, and access control measures to prevent unauthorized access, alteration, or disclosure of your personal information. Our security teams continuously monitor our systems to identify and mitigate potential vulnerabilities.

User Rights Under GDPR

As a user of CuppaWins Casino, you retain specific rights regarding your personal data, including:

• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request that we correct any inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request the deletion of your personal data, subject to legal retention requirements.
• Right to Data Portability: You may request that your data be transferred to another service provider.
• Right to Object: You may object to the processing of your data for specific marketing purposes.

Cookie Usage

Our website utilizes cookies to improve functionality and provide a personalized experience. These small text files help us remember your preferences and analyze site traffic. You may manage or disable cookies through your browser settings, though doing so may limit your access to certain features within CuppaWins Casino. Please refer to our Cookie Policy section for detailed information on the specific types of cookies deployed.

Responsible Gambling and Data

In line with our commitment to integrity, CuppaWins Casino processes data related to your gaming activity to facilitate responsible gambling tools. If you choose to set deposit limits or self-exclude, this information is stored securely to ensure that our protective measures remain effective. We encourage all players to maintain a healthy relationship with gaming; please visit our Responsible Gambling page for information on support resources and self-exclusion tools.

Retention and Third-Party Disclosure

We do not share your personal information with third parties for their independent marketing purposes. Information may only be disclosed to trusted service providers necessary for the operation of our platform (e.g., payment processors, identity verification services) or as mandated by legal or regulatory authorities. Your data is retained only for as long as is necessary to fulfill the purposes for which it was collected or to satisfy legal obligations.

Contacting Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please reach out to our dedicated support team. We take all privacy inquiries seriously and will respond to your requests in a timely manner.

Email Support: [email protected]

Last Updated: September 9, 2026

Note: Always gamble responsibly. If you feel you are developing a gambling problem, please utilize the limits available in your account settings or contact professional help organizations.